Romdoul Kirirom Resort by EHM

My family and me really like the forest view and the feeling of privacy here. The room and breakfast are food, and the service level is perfect. We had some problem with hot water, so the staff check the shower and helped to moved to another room. Thanks again!The main thing for us here is the fresh air, so we come here a few times a year.

Actually, there is no fridge in the room, but it's not a problem. You may ask reception about ice box and keep your food and drinks there, and it's enough, because tt's freezy outside there at the night time

The location is great. I enjoyed the scenery. The resort has a lot to offer. Beautiful places, nice food, choices of restaurant, nice swimming pool. the room design is nice, two bed-room unit with sofa area and a large balcony.

The wifi was poor, hot shower in one of the rooms did not work. The mattresses would have looked cleaner if they were in white instead of grey. I ordered food to my room on the first day and they were packed in plastic!

Weather and design

Smell of the room , it is moss , should have aroma oil smell and thick blanket . The room always feel wet

Location and view were amazing !! Accommodation and layout concept were very nice.

Bathroom / shower room in the room can improve more( including cleaning) for foreigner. Khmer people were enjoying and felt perfect. Only 2 Quadro were working. Most of them were broken.

The property is quiet high, and the views of the mountain is beautiful.

A delay on the cleaning process during the arrival.

Location. Pool

Expensive

The payout of the whole resort meant you felt like you had plenty of space and privacy. The “igloo” rooms were quirky and we liked them. The staff were first class and could not do more to help. The food in the restaurants was incredibly tasty. We loved the setting too which was peaceful and beautiful.

Nothing. Maybe a small fridge in the room would have been helpful but nothing less.

Good customer service

The water was dirty. The floor had water log problem

Nice place to enjoy the scenery from the hill top

The swimming pool was under construction. But the hotel didn’t care to inform during the booking. Staff is nice but couldn’t help us to arrange a tour to see nearby places. We got stuck for three days in the hotel and couldn’t enjoy the surroundings.

The mountain top views were incredible and cannot be captured via a picture. It needs to be painted. The facilities were nice.

The bathroom took a bit of getting used to as it is outdoors and open air. All toiletries are provided but you will need to learn how to be friends with nature.

Great staff, great location and very cosy. Stunning views too.

There was water leaking inside the room from the floor. Some of the food was not so good (pizzas small and average for $12).

Friendly and helpful people. Comfortable and spacious room. Nice swimming pool

Friendly staff, clean room, great garden and pool

The service

Inside the electric cars are waiting to take customers inside, but no vehicle available to take customers from room to main gate. People have to walk a lot

The place is really beautiful and very green

It is very unfortunate that the hotel is in the middle of the national park and the staff has zero info on hikes or excursions within the park… we ended up walking on our own following trail randomly, the staff said the only place to walk is within the hotel, quite sad! The hotel doesnt rent any scooters or bicycles so only option is to walk on the tracks in the dust… (or rent a very expensive quad for 250 usd a day)Also don’t forget to book a return trip… we didnt enquire about our onward trip to Sihanoukville thinking the hotel will help us book a van similar to when we came from Phnom Penh. Big mistake, we had to take a private taxi for 100 usd. Good to know if tou are planning to go somewhere else than Phnom Penh after your stay.

it is very remote with beautiful views.

The resort is squarely aimed at the local market ( for camping, day trips as well as for the pods) and there are few Western visitors. The resort is VERY hard to find and is a lot further than expected. The road there is quite dangerous and once you are there you are completely isolated. There are no walks you can do, nowhere to visit and once you have looked from the viewpoint and walked round the site there is nothing at all to do. The pods which are beautiful have a problem with their locks. There are no instructions on how to lock the doors but there is a knack to it. It took 3 members of staff to succeed. There is also no phone link to reception so any problem you have to walk back there! I ended up writing a guide for English speaking visitors for the resort including contact details for reception and how to use the locks (!) which hopefully will help in future. I cut my booking short after one night.

The comfortable room and all amenities especially the attached outdoor bathroom.

We're advised to let Reception know if we wanted the room cleaned. We didn't want or needed it but the cleaners came all the same in our absence. They returned all the items that we had taken out to use, eg slippers, personal items. When we returned, we couldn't find the slippers that we had left near the door and our clothes were put together in one pile instead of 2 separate piles like how we left it. A little annoyed.

Staff was very helpful and friendly

Perfect place to visit Romdoul Kirirom, and very professional staff

The room was perfect. The pool was very relaxing and clean